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Refund policy
Davenna Jewellery Buyers Protection Plan
As our customer, we believe you should feel good about your purchase. We provide you with detailed descriptions and pictures so you can make an informed decision along with friendly Customer Support around the clock. Bid with confidence knowing our items are backed by our 100% Money Back Guarantee. If you receive an item that is not as described we will refund 100% of the purchase price, plus any shipping costs you may have incurred.
Return Policy for Davenna Jewellery Items
All returns must be made within 15 days of the item's receipt.
We offer a 100% money-back guarantee if the item is not as described.
Some restrictions may apply
Shipping is 100% refundable on setllement
Auction Services such as Ring Resizing are not eligible for refunds or returns.
All Davenna Jewellery merchandise is guaranteed to be as described. This is a full money-back guarantee including shipping. Return Shipping fees are subject to approval and any duties/taxes or customs fees are non-refundable. Other restrictions may apply.
A 15% re-stocking fee will apply for any item which is returned as described in the auction listing and shipping is non-refundable.
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